W-582 | Senior Software Engineer

Dialpad

  • Buenos Aires
  • Permanente
  • Tiempo completo
  • Hace 8 horas
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don't need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work.**Who we are**At Dialpad, work isn't a place you go, it's a thing you do. We don't just build products for everywhere workers, we _are_ everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution.With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.**The team**Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they're able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you'll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.The developer platform team builds APIs, events, and frameworks for external developers to use to build integrations and plug-ins into Dialpad. The developer platform is key for scaling out Dialpad's integrations offerings, and has seen rapid adoption from third party developers since its inception. Engineers on this team build backend public APIs and event frameworks, frontend plug-in frameworks, and client libraries. We work closely with a technical product manager who connects with developers to identify their workflows and needs.**What you will achieve**In your first two months:- Meet your manager and onboarding buddy who will support you in getting started
- Set up your development environment
- Get to know a highly communicative and collaborative engineering team
- Complete the engineering onboarding program (including training videos and documentation)
- Work on starter projects to get comfortable working with the Dialpad codebase. Starter projects are done across all teams, and will help ramp you up on all aspects including: frontend, backend, and architecture.In your first six months:- You'll work on impactful and educational starter projects within the developer platform team. For example: exposing a public API that allows users to change their presence status.
- Projects are full stack, but lean more towards backend than frontend.
- You'll receive mentorship and code reviews from your peers in the developer platform team. Your peers love to work together, talk through projects, and help each other overcome roadblocks.After six months:- You'll have a deeper understanding of the developer platform codebase and will be able to work on more complex projects.
- You'll build APIs and other platform features based on the team's quarterly goals. We use API usage data and communicate directly with developers to identify what we need to build to support their workflows.
- You'll own the APIs that you build throughout the development cycle: from design, implementation, testing, to monitoring in production.One year and beyond:- The developer platform team is a very engineering driven team, and as a developer you'll be able to look at our product from the user's perspective and propose API enhancements.
- You'll learn how to do code reviews so you can share your knowledge with peers in the future.
- Mentor new hires to help the team grow.**Who you are**You enrich the team through your engineering experience. We don't mind if you come from a frontend, backend, or any other engineering background, as long as you are excited to learn and contribute to the team. You would love to build a generic, re-usable, and robust platform that developers can use to plug in to Dialpad. You're excited to make our platform scale, and enable developers to use it to build creative integrations that fulfill their unique needs.**Our tech stack**Backend
- Google Cloud Platform
- AppEngine
- Datastore
- BigQuery
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