Lead ERP Support Analyst – Microsoft Dynamics 365 Finance (Pilar)
PROENERGY
- Pilar, Provincia de Buenos Aires
- Permanente
- Tiempo completo
- Provide Level 2 and Level 3 support for functional and technical issues, ensuring timely resolution and minimal business disruption.
- Collaborate with business users to gather requirements, configure solutions, and implement enhancements.
- Manage escalations and coordinate with Microsoft support when necessary.
- Oversee system updates, patches, and deployments using Lifecycle Services (LCS) and Azure DevOps.
- Develop and maintain documentation for processes, configurations, and troubleshooting steps.
- Support integrations with other systems and ensure data integrity across financial workflows.
- Train and mentor junior support team members on finance-related ERP functionalities.Required Qualifications- 5+ years of experience supporting Microsoft Dynamics 365 Finance and Operations or similar ERP systems.
- Strong understanding of financial processes, including GL, AP, AR, budgeting, and compliance.
- Technical proficiency in SQL, Power Platform (Power BI, Power Automate), and data migration tools.
- Experience with Microsoft Lifecycle Services (LCS) and Azure DevOps for ERP deployments.
- Excellent problem-solving and communication skills, with the ability to work cross-functionally.
- Bachelor’s degree in Finance, Accounting, Information Technology, or related field.Desired Qualifications- Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310)
- Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330)
- Microsoft Certified: Power Platform Functional Consultant AssociateDesired Certifications- Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330)
- Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310)
- Microsoft Certified: Power Platform Functional Consultant AssociateWorking Conditions- Office environment with occasional visits to secure facilities and operations centers.
- Standard business hours with 24/7 availability.It is PROENERGY’s policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.
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