Functional Analyst Argentina

Purpose of Role

To support business implementations based on the existing applications
To determine system specifications based on business needs
To reutilize applications capabilities
To setup and configure systems to provide the require functionality.
To provide training / consultancy to ensure the business can be used systems appropriately and efficiently.
To create and maintain documentation required to support the implementation of systems.
To provide technical support in case of incidents in Production

Responsibilities and Accountabilities

Facilitates the delivery of quality service to all users, internal or external, as part of the IT team
Contributes to business decisions about applications in place
Ensures that solutions are flexible enough to satisfy both global and local business needs
Communicates the design and benefits of solutions
To details system specifications based on the analysis of business requirements.
Analyses users’ needs, develops formal user requirement documents and designs specifications to meet those requirements

Ensures all designs fit within the proposed solution model
Ensures development teams are given sufficiently detailed requirements to produce the required deliverables first time
To tests and proves all programs and systems built, ensuring high quality, reliability and compliance to Assurant Solutions (Assurant) IT standards
Outstanding verbal and written communication soft skills, with a strong emphasis on clarity
Confidence speaking with small to large audiences both internally and externally, providing valuable input and inquiries that elicit critical feedback
Exceptional skills identifying subtle nuances in business requirements and translating them into precise technical requirements
Experience working in a high-paced, highly flexible, team environment
Aptitude for logical and analytical thinking, coupled with strong problem-solving skills
Comfortable with log-level data analysis of application behavior discrepancies
Applied understanding of languages: SQL, JSON, XML, HTML, YAML
Proficient with SQL queries, temp tables, procedures, etc. – able to build complex reports and data extracts
Utilization of API tools: SOAP UI, Postman, Swagger UI
Experience with agile management tools (ie:Azure DevOps, JIRA, Confluence, SharePoint)
Liaise with external vendors to ensure system faults are diagnosed and resolved.
Provides all the knowledge and documentation needed to develop a solution

Experience

4 years working with business users and stakeholders on business requirements, software setup and testing, technical documentation (including data-process flows), and systems analytics
Bachelor’s degree in Computer Science or Computer Engineering

Preferred Skills

Fluent in Spanish and English (C1)
Good working knowledge of the modules such as: General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Bank Reconciliation, Purchasing, Logistics, Inventory Management, etc.
Knowledge and experience in SQL (Oracle, Sql databases / PL/SQL scripting)
Ability to understand and work within local country requirements and customs
Ability to assess competing priorities and organise personal workload appropriately
Ability to conduct training and communicate ideas appropriately to the audience
Ability to meet tight deadlines
Ability to work independently or with others as part of a team
Analytical capability and comprehensive vision
Good interpersonal skills
Communication skills, transmission and clear documentation, fluid
Responsive to change
Knowledge of the Insurance Market, desired