(Fluent English) Customer Success Specialist (Argentina)

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  • Mar del Plata, Provincia de Buenos Aires
  • Permanente
  • Tiempo completo
  • Hace 14 horas
  • Postúlese fácilmente
We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.Excited? Let’s see what it takes 💛What you will do:
  • Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
  • Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
  • Develop and conduct comprehensive client trainings to ensure high user adoption;
  • Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success;
  • Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.
What you need to succeed in this role:
  • 1-2+ years of experience in a similar Customer Success, Implementation, or Account Management position;
  • Proven experience of setting up a complex B2B product with functional logic (e.g., Odoo, SAP, Microsoft Dynamics, or similar large-scale ERP/CRM/SaaS products);
  • Customer-oriented and responsible attitude;
  • Fluent English both written and spoken;
  • Excellent presentation and account management skills.
Benefits and Perks:
  • Fixed schedule: Monday–Friday, from 9am to 6pm GMT-5;
  • Opportunity to work fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Responsive management interested in your growth and long-lasting cooperation.

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