Workforce Management Consultant - UKG - Senior - EY Global Delivery Services (Buenos Aires)

Global Delivery Services

  • Buenos Aires
  • Permanente
  • Tiempo completo
  • Hace 1 día
People Consulting (PC) - Work Force Management (WFM) – UKG Senior Consultant\nAt EY, we’re all in to shape your future with confidence.\nWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​\nJoin EY and help to build a better working world.\nManaging global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As member of our GDS PC WFM practice, you’ll be part of a team that support clients in aligning their HR function with the Organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi-industry and a truly global work experience to take your career in the right direction.\nAbout Global Delivery Services\nGlobal Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.\nOur journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.\nClient service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.\nEnablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.\nOur innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.\nThe opportunity\nWe are looking for Senior Consultants with expertise in UKG Pro Workforce Management to join the GDS PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in the growth of the GDS PC team.\nYour key responsibilities\n\n
- Support client projects leveraging deep knowledge and understanding of Time Management, Attendance, Leave Management, Forecasting and Labour Scheduling and other components of Workforce management processes and systems
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- Work on client projects as part of a general distributed team. Ensure quality of all work outputs, timeliness and accuracy of content.
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- Be recognized as a subject matter expert in one or more areas in the Workforce management domain.
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- Participate in full life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration and Postproduction Support)
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- Support development of thought leadership, collateral, tools, techniques and methodologies to build and enhance Workforce management service offerings within the practice
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- Management and support EY initiatives within the practice
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- Drive effective client communication, cadence and build relations with client and project team counterparts across global locations. Ensure to obtain excellent feedback from the client and global project counterparts
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- Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution
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- Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals
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- High integrity and commitment to work in a new and challenging environment
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- Ability to manage ambiguity and be proactive
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- Strong communication and presentation skills
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- Cross cultural awareness and sensitivity
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- High energy levels, agility and adaptability
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- Open to travel nationally and internationally for client projects that are approved as per EY and country specific travel advisory guidelines.
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- 6 - 9 years of relevant experience
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- Minimum 4 years of experience in Workforce management

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