Customer Success Specialist (Buenos Aires)

Remotelytalents

  • Buenos Aires
  • Permanente
  • Tiempo completo
  • Hace 14 horas
We're looking for a Customer Success Manager who thrives on building relationships, driving product adoption, and helping customers get real value from a SaaS platform.This is a hands-on role where you'll guide customers from onboarding to long-term success—ensuring they fully leverage the platform to improve their accounts receivable workflows.If you enjoy combining customer support, onboarding, and proactive engagement, this role is for you.What You'll DoLead onboarding and activation of new customersDrive ongoing engagement and product usageProactively reach out to inactive or underutilized accountsProvide support via chat, email, and callsEducate customers on best practices and platform featuresHelp optimize payment processes and collections workflowsBuild strong relationships and identify opportunities fortestimonials and case studiesWho You Are3+ years of experience in Customer Success, SaaS onboarding, or supportStrong communicator who enjoys working directly with customersComfortable with outbound follow-ups and light demos/sales conversationsTech-savvy with a problem-solving mindsetProactive, organized, and detail-orientedTools & SetupFully remote roleHubstaff is required during working hoursWhy Join?
High-impact role with direct influence on customer successMix of support, strategy, and relationship-buildingOpportunity to work closely with a growing SaaS productStable remote schedule with clear structureMonday–Friday, 6:00am–3:00pm PST

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