783BU CUSTOMER SERVICE SPECIALISTB) – Industrial Environment - Zona Sur GBA (Buenos Aires)

Buenos Aires
Permanente
Tiempo completo

Hace 1 día

At CONA, we are looking for a proactive Customer Service Manager (B2B) to act as the key link between corporate clients, the commercial team, the plant, and logistics, ensuring that every order—local and export—reaches its destination with excellence.\nMain Responsibilities\n- Serve as the central coordination point in the order–delivery–billing cycle.
- Handle inquiries and maintain fluent communication with domestic and international clients (in English).
- Enter and track orders in management systems, anticipating deviations and proposing solutions.
- Coordinate with internal areas and foreign trade to ensure traceability and compliance.
- Manage claims clearly and effectively, guaranteeing customer satisfaction.
- Participate in billing processes and control of commercial documentation.
- Monitor simple performance indicators to provide visibility to management.Requirements:\n
- 3+ years of experience in B2B Customer Service, preferably in an industrial environment.
- University degree in International Trade, Business Administration, Accounting, or Industrial Engineering.
- Fluent oral and written English (mandatory).
- Experience in order management, billing, and corporate client service.
- Advanced Excel skills (mandatory).
- Knowledge of ERP systems and basic understanding of foreign trade (Incoterms, freight, documentation) is a plus.
- Problem-solving, proactive, and practical profile with excellent interpersonal skills.
- Strong organizational skills, multitasking ability, and attention to detail.
- Availability to work in a hybrid schemeWhat We Offer:\n
- Direct employment with the company.
- Hybrid work scheme: 4 days in office, 1 day remote.
- Work schedule: Monday to Friday, 8/8:30 a.m. to 5/5:30 p.m.
- Location: Gran Buenos Aires South.
- Corporate benefits: health coverage, bonus and additional perks.
- A strategic role with direct impact on customer satisfaction and operational continuity.
- A dynamic environment where your problem-solving and communication skills will make the difference.
- The opportunity to grow within a team that values clarity, efficiency, and collaboration, working in an excellent workplace culture.If you identify with this challenge and want to be part of an industrial environment with international projection, apply now and bring your experience to this key role!\nCUIDATE DE LOS AVISOS LABORALES FALSOS En CONA siempre postularas por Plataformas de Empleo Directas NO a personas individuales.\nEn CONA Nunca te Pediremos que envíes Foto del DNI ni documentación Personal.\nBúsqueda Laboral Equitativa. El empleador solo podrá solicitarle la información estrictamente necesaria para el desempeño en el trabajo que se ofrece. Ley 6471-21 GCBA

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