Y-636] | Tech Incident Management

BetWarrior

Buenos Aires
Permanente
Tiempo completo

Hace 1 día

**JOIN OUR TRIBE!**Do you strive for **excellence**? Do you embrace **innovation**? Do you fight with **fairness** and **respect**?We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative** sports betting and casino games **will rock your world. We have a burning desire to make gaming **great entertainment** and **socially acceptable**. We want it to be **fun** for our customers and our teams. We are **BetWarrior**.We welcome **passionate** warriors and are currently looking for an Sr. **Tech Incident management. **The Security Incident Manager deals with the most challenging problems on ower infrastructure. We work with the most modern platforms and toolsThe pace and variety of our work create a unique learning environment, even for those with a wealth of experience. You'll be presented with unique challenges and the tools to solve them, surrounded by exceptional colleagues, and supported by incredibly helpful partner teams.**What you will do**:- Provide advanced strategic knowledge and technical oversight to identification and containment of incidents.
- Delegate response tasks effectively and prioritize response actions across multiple incidents.
- Create detailed timelines and other supporting documentation.
- Work with partner teams to provide technical analysis of cases to assist in the development of mitigation and detection techniques.
- Turn technical analysis into high-quality incident after-action reports.
- Understand the Business Lines and IT organization
- Advanced problem-solving skills.
- Establish the capabilities to resolve the incident and restore service as rapidly as possible and driving all activities related to resolving the issue
- Identify trends on the monitored IT systems that could impact business operations
- Experience in troubleshooting and managing cloud infrastructure production environments. Experience mainly in AWS (EC2 Linux, RDS, Backup).
- Experience with monitoring systems. Zabbix, AWS Cloudwatch
- Experience with Cloudflare or other CDN services
- Experience with Database - MS SQL Server / Postgree
- Experience with ticketing systems. - Jira Service Managment / SW / Confluence
- Familiarity with authentication and security best practices (SAML, SSO)
- An understanding of networking concepts, DNS and load balancers.
- Medium understanding of Azure core services.
- Upper Intermediate or above English level.**It Is a Plus If You Have**
- Working experience in an Agile organization
- Knowledge in ITIL methodologies**We expect you to embody the BetWarrior values**:
**TAKE RESPONSIBILITY**- For your actions and progress, for our internal and external community**BE FAIR **- Treat others like you want to be treated**STRIVE FOR EXCELLENCE**- In your own performance and in ensuring the quality of our products and service**BE CURIOUS**- To learn and growth all the time.**EMBRACE INNOVATION** - Explore creative opportunities and love the unconventional**HAVE FUN**- Make gaming great entertainment and our workplace exciting

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