Design Researcher

Mar del Plata, Provincia de Buenos Aires
Permanente
Tiempo completo

Hace 9 horas

At Song, Design Research is at the heart of our design process. Our Design Researchers are a diverse team of strategic, empathetic thinkers and ethnographic research specialists who navigate the uncertainty of a changing world by delivering high quality, actionable and inspiring mid-to-long term vision for the future. By listening and learning from end-users we can deliver actionable, easy-to-digest, and compelling insights, implications, and recommendations for all our clients.This is your opportunity to be part of a team that is creating a positive impact for our clients and the world by creating products and services that people love.**As a Design Researcher, you**:- Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
- Participate in all phases of the project, bringing the users’ voice upfront. This includes participating in client workshops, creative brainstorming, designing products, services, and experience definitions.
- Explain, discuss, and justify the outcome of the research eloquently, taking the extra step of thinking about implications and opportunities for our clients.
- Be part of the construction of Design Research deliverables.
- Tell a story: present the communication of research findings, implications, and opportunities both verbally and visually.
- Be open to working with a variety of teams and vendors all over the globe, since we conduct research globally.
- Feel comfortable working with all types of companies and industries, including some of the most successful technology companies.**Your experience**:- 5-7 years of experience as a Qualitative Researcher.
- Bachelor’s degree or equivalent experience in a related field.
- Fluent in English C1 minimum. Other languages are desirable.
- Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design; willingness to broaden your own skillset into adjacent specializations while refining mastery of primary skillset.
- Familiar with the creation of research samples, recruiting screeners, stimulus, and protocols for a variety of research activities, visual presentations, and user journeys among other research deliverables.
- Comfortable with fast-paced research, including more strategic and tactical projects.
- Understanding of a variety of research activities such as Usability testing, online diaries, observation, shadowing, in-depth interviews, mini-groups, and focus groups, among others.
- Ability to learn new software quickly, experience with Microsoft Office, Adobe Creative Suite, Google Drive.

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