Senior Client Success Manager (Santa Fe)
Jumpfactor Marketing
- Santa Fe
- Permanente
- Tiempo completo
ROLE OVERVIEW:
At Jumpfactor, we’re looking for a Senior Client Success Manager (Account Manager / Enablement Coach) who’s passionate about helping clients grow and empowering them to achieve their best results. In this role, you’ll serve as both a trusted advisor and a strategic partner, guiding clients to success through proactive coaching, strong relationship management, and performance insights. You’ll take ownership of your portfolio, driving client satisfaction, retention, and growth while identifying new opportunities for adoption, upsells, and referrals.
This is a high-impact, fully remote role where your contributions directly shape client success and agency growth. You’ll collaborate with a world-class team, work on innovative campaigns, and have clear pathways to advance your career as Jumpfactor continues to grow.
Jumpfactor’s CORE VALUES:
Be STRATEGICBe PASSIONATEBe TENACIOUSMaintain INTEGRITY
WHY EMPLOYEES LOVE JUMPFACTOR:
Very competitive compensation package.You will work with a very skilled international team.Endless growth opportunities and career advancement.Performance-based bonuses that recognize your impact.Access to paid training, courses, events, and conferences.Enjoy paid social events that foster team camaraderie.Engage in weekly learning programs to stay ahead.Harness state-of-the-art technologies and tools for excellence.
QUALIFICATIONS:
4+ years of account management or customer success in a high-growth, agency, or fast-paced digital marketing environmentProven track record of achieving KPIs for client retention, account growth, and ROIStrong ability to build and maintain client rela
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