Software Engineer, Productivity N347

Dialpad

Buenos Aires
Permanente
Tiempo completo

Hace 14 horas

As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don't need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work.**Who we are**At Dialpad, work isn't a place you go, it's a thing you do. We don't just build products for everywhere workers, we _are_ everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution.With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.**The team**Dialpad's Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services: Talk, Contact Center, Sales Dialer, Video Conferencing, and Voice Intelligence.Every day, millions of people across the world use our technology for communicating effectively and efficiently. Product Engineering teams focus on areas such as billing, growth, search & analytics, core platform, frontend & backend infrastructure, developer and partner ecosystem & integrations and more.As an engineer on the Engineering Productivity team, your goal is to build solutions that maximize productivity and happiness across Dialpad's internal engineering organization. The team measures engineering overhead and prioritizes projects that will put the biggest dent in overhead for the least cost. You'll jump in where the team is needed most to build tooling, features, processes, and metrics that aid productivity. It's all about making it easy for engineers to do their best quality work efficiently.**What you will achieve****_ In your first 30 days:_**
- Meet your manager and onboarding buddy who will help you ramp up.
- Get to know a highly communicative and collaborative engineering team.
- Complete the comprehensive engineering onboarding program (including training videos and documentation on the codebase).
- Work on starter projects to get comfortable working with the Dialpad codebase. Starter projects are done across all teams, and will help ramp you up on all aspects including: frontend, backend, and architecture.**_In your first 6 months:_**
- You'll begin working on impactful and educational starter projects within the engineering productivity team. For example: tooling to automate engineering onboarding.
- You'll receive mentorship and code reviews from your peers to help you ramp up on engineering at Dialpad.**_After 6 months:_**
- You'll have a deeper understanding of how engineering works at Dialpad so that you can work on more complex and challenging projects.
- You'll work not just on tooling, but features within the product engineering codebase that make it easier for engineers to do their job well. For example: libraries to make fixture-based unit testing easy to do and education on how to do it.**_One year and beyond:_**
- You'll learn how to do code reviews and mentor other engineers in your team and beyond.
- You'll help the team measure engineering overhead and build solutions that make all engineers more efficient.
- You'll work closely with engineers across the organization to eliminate their biggest pain points.**Who you are**You're the type of engineer who recognizes that investment in workflow optimization leads to exponential long term gains, and you love doing it. You're motivated by eliminating pain points for your peers and making them happier, more productive engineers.We don't require a specific number of years of experience, but we are looking for experienced engineers who have worked across a wide variety of codebases and engineering teams. It's important that you've seen productivity pitfalls before and know where to start solving them.**Our tech stack**Backend
- Google Cloud Platform
- AppEngine
- Datastore
- BigQuery
- Elastic Search
- PythonFrontend
- Electron**Culture**We've been named a Top Workplace s

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