QA Manager
Yuno
- Argentina
- Permanente
- Tiempo completo
- Define and implement QA strategies, standards, and processes across the organization.
- Design, maintain, and evolve testing frameworks, ensuring full integration with CI/CD pipelines.
- Collaborate with Engineering, Product, and DevOps teams to ensure quality across the full development lifecycle.
- Monitor and report quality metrics, ensuring transparency and continuous improvement.
- Drive test automation initiatives to increase efficiency, reliability, and scalability of test coverage.
- Manage test planning, execution, and reporting for different release cycles (regression, integration, performance, security).
- Ensure proper documentation of test plans, cases, defects, and incidents.
- Identify risks proactively, escalate critical issues, and provide solutions that balance speed and quality.
- Promote a culture of excellence, accountability, and continuous improvement in QA practices.
- Communicate technical matters in a clear and understandable way to both technical and non-technical stakeholders.
- Log and categorize all client interactions and incidents accurately, contributing to an organized and searchable knowledge base.
- Collaborate closely with Product, Engineering, and Implementation teams to resolve escalated issues and share insights for process improvements.
- Suggest enhancements to monitoring workflows, operational processes, and client communication strategies.
- Participate in on-call duties, incident reports, and post-mortem analysis to drive continuous improvement.
- Ensure key performance metrics (SLAs, CSAT, Time to Solve) are consistently met and support queues are well-managed.Skills you needMinimum Qualifications- Bachelor's degree in Computer Science, Software Engineering, or related field. 8+ years of experience in QA and test automation, with at least 3 years leading QA teams.
- Proven track record in defining and executing QA strategies in fast-paced, high-growth companies.
- Strong knowledge of automation frameworks and tools (Selenium, Appium, JMeter, Webdriver.io, Cypress, etc.).
- Experience with CI/CD pipelines and tools (Jenkins, GitHub Actions, GitLab CI, etc.).
- Programming/scripting experience (Java, Python, JavaScript, or similar).
- Experience working in Agile/Scrum environments.
- Excellent communication skills, with ability to engage both technical and business stakeholders.
- Fluency in English.Preferred Qualifications- Familiarity with monitoring tools (DataDog, New Relic, etc.)
- Certifications (ISTQB, CSQA, or similar.)
- Previous experience in the payments or fintech industry.What we offer at Yuno- Competitive Compensation
- Remote work - You can work from everywhere!
- Home Office Bonus - We offer a one time allowance to help you create your ideal home office.
- Work equipment
- Stock options
- Health Plan wherever you are
- Flexible Days off
- Language, Professional and Personal growth courses#J-18808-Ljbffr
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