Facilities Manager
Jones Lang LaSalle Ver todas las vacantes
- Buenos Aires
- Permanente
- Tiempo completo
As a Facilities Manager at JLL, you will be at the forefront of delivering exceptional facility services for our premier client, IBM.
This role offers the unique opportunity to manage a diverse portfolio of facilities while serving as the primary point of contact for client escalations across your assigned region.
You'll drive operational excellence through innovative programs that reduce costs, enhance productivity, and ensure compliance with all health, safety, and environmental standards.
This position combines strategic oversight with hands-on facility management, allowing you to make a tangible impact on both client satisfaction and JLL's reputation for service excellence.
If you're passionate about creating efficient, safe, and high-performing work environments while leading a dynamic team, this role will challenge and reward you.
Day-to-Day Responsibilities
Oversee the delivery of comprehensive facilities services across your assigned portfolio, ensuring all operations align with established policies, procedures, and contractual obligations while managing vendor relationships and performance standards
Serve as the primary escalation point for IBM client facilities issues across your region, building strong relationships while ensuring service level expectations are consistently met or exceeded through proactive communication and problem-solving
Develop and manage facility operating budgets, track variances, prepare detailed spend reports, and identify cost-saving opportunities while managing annual budgeting processes, quarterly forecasting, and vendor payments
Lead, recruit, supervise, and mentor your facility team to deliver extraordinary service, participating in performance management programs and fostering an environment that promotes teamwork, excellence, and personal growth
Champion preventative maintenance programs to ensure system reliability, drive continuous improvement initiatives, and support the execution of small construction projects under $100k while collaborating with IBM representatives on annual capital planning
Ensure compliance with all health, safety, environmental, and risk management policies while supporting account-wide initiatives including compliance reviews, audits, and training programs at the regional portfolio level
Coordinate across multiple service teams—including fitness, food services, transportation, security, and network operations—to deliver seamless facility experiences while acting as a subject-matter expert and JLL ambassador
Required Qualifications
Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience demonstrating comparable competency in facility operations management
Minimum of 5-7 years of progressive experience in facilities management, including at least 3 years in a leadership or supervisory capacity managing teams and budgets in complex commercial or corporate environments
Demonstrated expertise in vendor management, contract administration, and service delivery oversight, with proven ability to hold contractors accountable to performance standards and manage scope changes effectively
Strong financial acumen with hands-on experience developing and managing operational budgets, conducting variance analysis, preparing financial reports, and identifying cost-optimization opportunities within facilities operations
Comprehensive knowledge of health, safety, and environmental regulations applicable to facility operations, with proven track record of maintaining compliance and implementing risk management protocols
Excellent client relationship management and communication skills, with ability to serve as primary point of escalation, manage expectations, and maintain professional composure in challenging situations
Proficiency with facility management systems, budgeting software, and Microsoft Office suite, along with strong analytical and problem-solving capabilities to drive data-informed decision making
Preferred Qualifications
Professional certifications such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or Project Management Professional (PMP) demonstrating commitment to the facilities management profession
Experience working in corporate real estate environments or with major technology companies, particularly familiarity with IBM's operational standards, culture, or facility requirements
Background in capital project planning and execution, including experience interfacing with clients on annual capital plans and managing construction projects from concept through completion
Knowledge of preventative maintenance programs, building systems (HVAC, electrical, plumbing, life safety), and industry best practices for optimizing asset reliability and performance
Experience with continuous improvement methodologies such as Lean, Six Sigma, or similar frameworks, with demonstrated success implementing efficiency initiatives that deliver measurable results
Strong leadership and team development capabilities, including experience with performance management systems, coaching, and creating positive team cultures that drive engagement and retention
Familiarity with benchmarking tools and processes used to compare facility performance metrics against industry standards and identify opportunities for operational enhancement
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