Content Operations Strategist (Provincia de Buenos Aires)
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- Buenos Aires
- Permanente
- Tiempo completo
- It works for the Creators organization, but with a cross-Studio, centralized operations mindset.
- The role is analogous to a Product / Ops hybrid, with a strong process and workflow orientation.
- It may have light people coordination (e.g., a trainee or assistant), but is primarily an Individual Contributor role.\nCore Responsibilities\nCreators Operations & Processes\n- Design, document, and continuously optimize end-to-end creators workflows, including:
- Discovery & onboarding
- Pricing & rate cards
- Activation & delivery
- Reporting & financial processes
- Define and maintain centralized pricing frameworks, creators’ fees, and rate cards.
- Standardize ways of working across regions to ensure consistency, quality, and scalability.\nTooling & Platforms\n- Analyze and define the optimal stack of creators platforms and tools (e.g. marketplaces, discovery tools, data providers such as HypeAuditor).
- Work closely with Product & Tech to:
- Translate operational needs into tooling requirements.
- Improve usability and automation of creators-related workflows.
- Lead the operational design of creators onboarding and lifecycle management in tools such as HubSpot and internal platforms.\nCross-functional Coordination\n- Act as a key operational interface between:
- Creators teams
- Content Partners (CPs)
- Finance
- Legal
- Product & Tech
- Ensure operational alignment, clear ownership, and smooth handoffs between teams.
- Partner with Finance to define and optimize creators-related financial processes.
- Partner with Legal to define and standardize contractual frameworks per region, offer, and business need.\nOperational Intelligence & Continuous Improvement\n- Define operational KPIs and success metrics for Creators workflows.
- Identify bottlenecks, inefficiencies, and risks, and proactively propose improvements.
- Drive automation and efficiency initiatives to reduce manual work and operational friction.\nWhat Success Looks Like (6–12 Months)\n- Creators workflows are clearly defined, documented, and scalable across regions.
- Content Partners can operate with higher autonomy, using standardized processes and tools.
- Creators-related financial and legal processes are clearer, faster, and more predictable.
- Manual operational effort is reduced through better tooling and automation.
- The Creators team spends less time solving operational problems and more time on value creation.\nKey Stakeholders\n- Creators Leadership & Community Growth teams
- Content Partners (regional and global)
- Finance & Legal teams
- Product & Tech teams
- Studio Operations leadership\nRequired Profile\n- 3 years of experience in Operations, Process Design, Business Operations, Product Ops, or similar roles.
- Strong ability to understand complex workflows and translate them into clear, scalable processe
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