IT Systems Coordinator - 12 Month Ftc (Buenos Aires)
Wuffes
- Buenos Aires
- Permanente
- Tiempo completo
Reporting to: Head of Business Operations
Role type: 12 month FTCAs our **IT Systems Coordinator**, you’ll play a vital role in keeping Wuffes running smoothly behind the scenes. Your mission is to ensure our software tools and systems are organised, secure, and easy to access - giving every team member the right permissions at the right time. You’ll help maintain a well-documented, future-ready technology stack, supporting our growth while keeping security, clarity, and efficiency in front of mind.**Your responsibilities**:- Maintain an up-to-date **software inventory**, tracking tools, subscriptions, owners, renewal dates, and costs.
- Manage **user access provisioning** and deprovisioning across all company systems within 24 hours of onboarding and offboarding.
- Set up and maintain role-based access controls for teams and departments, ensuring appropriate permissions across systems.
- Track and coordinate** software renewals,** partnering with Finance on payments and budget visibility.
- **Act as the first point of contact for IT support requests**, troubleshooting access and system issues for the team.
- Document IT processes, create how-to guides, and maintain an internal IT knowledge base.
- Implement and monitor** basic security safeguards**, including 2FA, password policies, and SSO where possible.
- Conduct **quarterly access audits**to ensure permissions remain current and former employees are fully removed.**What you bring**:- 1-3 years’ experience in IT support, systems administration, or a similar role (internships welcome).
- Hands-on experience managing user accounts in tools such as **Google Workspace, Slack**, or similar platforms.
- Strong organisational skills with exceptional attention to detail and a systematic approach to tracking information.
- High proficiency with **spreadsheets or databases** to manage software inventories and access logs.
- A solid understanding of **basic security principles**, including 2FA, password management, and least-privilege access.
- A proactive, problem-solving mindset and service-orientated approach - you spot issues early and take action and sound judgement around access, data and security.
- Clear, confident communication skills, with the ability to explain technical concepts to non-technical teammates.
- If you require any reasonable adjustments during the recruitment process, please do not hesitate to contact us - we will always be happy to help._
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