XD-921] Commercial Customer Engagement
- Buenos Aires
- Permanente
- Tiempo completo
- The people we serve need you to achieve the extraordinary. That´s why at Novartis we empower you to bring your best self; we value your diversity of thought and trust your ability to make things happen.-
**Your responsibilities**:
Your responsibilities include, but are not limited to:
- Plan and deploy omnichannel initiatives: Availability of digital assets and Message penetration in terms of Open rate & Click to Content rate
- Manage the end-to-end production of core campaigns based on TAs priorities
- Understand customers profiles: Deploy the right content to the right segment of customers, at the right time, through the right channel
- Identify and solve customer journey pain points through content and digital assets creation. High levels of Customer Satisfaction & Disease Awareness
- To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.
- Quality Assurance; Ensure deliverables for quality and accuracy are of the highest order. On-time project delivery within stipulated deadlines.
- Support in creation and maintenance of standard operating procedures (SOPs)
- Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.**Commitment to Diversity & Inclusion**:- Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve._**Minimum requirements****What you’ll bring to the role**:- Desirable knowledge in Digital Design tools
- English and Spanish at an advanced level
- Strong knowledge in the pharmaceutical industry and specifically in any of the Therapeutic areas.
- Ability to anticipate a provide a solution in advance to customers' pain points, that will fix the problem and will extend patients’ lives as well as business performance.
- Flexibility to adapt to new changes.
- Ability to design the multichannel materials, according to customer's requirementstransformingforgrowth**You’ll receive**:
Competitive salary, annual bonus, life insurance, home office policy, flexible working arrangements, birthday day-off, maternity and paternity leave, subsidized dining facilities, health and dental insurance, employee recognition scheme, Gympass, and virtual self-development tools.**Why consider Novartis?**21.000. That’s how many people Novartis hires globally every year, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives. We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!**Imagine what you could do at Novartis!****Commitment to Diversity & Inclusion**:
Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.-
**Division**
- PHARMA**Business Unit**
- LACAN PHARMA**Country**
- Argentina**Work Location**
- Buenos Aires**Company/Legal Entity**
- Novartis Argentina S.A**Functional Area**
- Marketing**Job Type**
- Full Time**Employment Type**
- Regular**Shift Work**
- No**Early Talent**
- No
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