M044] Sales Support Assistant
- Buenos Aires
- Permanente
- Tiempo completo
- Use AFI BI system to generate sales reports and statistics.
- Help commercial team with Forecast control and follow-up. Elaborate and share regular reports on that topic.
- Be the customer and distributor contact as agreed with account managers.
- Hosting and visiting customers and distributors with account managers when needed.
- Perform background research on customer accounts, prospects, competitors and industry trends to support the sales team’s activities.
- Support as temporary backup answering customers, distributors and internal´ enquiries on product availability, delivery times and shipment status as agreed with account managers, sales support manager and customer care specialists.
- Draft sales documentation, proposals, reports and correspondence such as sales contracts and maintenance agreements.
- Communicate with staff from other areas in the organization, such as production, warehouse, transport or distribution to check actual status of orders and resolve customer and distributors complaints.
- Lead follow-up and communication with Marketing on lead follow-up status.
- Support account management with CRM, SAP Access.
- Order samples and follow-up on receipt at customer when necessary.
- Work with distributors playbook.**Who are you?**Good planning and organization skills, being able to handle multiple projects at the same time and good interpersonal skills are of course natural skills for a Sales Support Assistant. However, your success in this position lies mainly in your ability to be a respectful team player with a will to make a difference.We imagine that you have:- Solid experience in Customer Care, Sales, Commercial or similar areas in B2B food Ingredients. Logistic experience will be an advantage
- Education at bachelor´s level or advanced student in Administration, Finance, Logistics or similar areas.
- Excellent communication skills
- Business fluency both in English and in Spanish. Portuguese is an advantage.
- Customer oriented and driven.**What do we offer?**We offer a position in a dynamic growth environment, and we invite you to take part in the South American Customer Care team enabling you to challenge us with your knowledge and ideas.We’re committed to professional development and promoting from within. Our positive and collaborative culture will bring out the best in you. And you’ll join a market leader who produces nutritious household-favourite brands in a way that makes things better for our customers, the farmers who own us, and the whole world.**Application and contact****We have a purpose for Good**At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?**BEWARE! RECRUITMENT FRAUD**LI-MELWIRef.:94756**Job Segment**:Warehouse, Manufacturing
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