Sales Operations Specialist (Buenos Aires)

Decentralized Masters

  • Buenos Aires
  • Permanente
  • Tiempo completo
  • Hace 1 día
Who Are We?\nDecentralized Masters is at the forefront of DeFi education globally. In just three years, we have grown from a pioneering pair of co-founders to over 120 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.\nOur Impact\nWhile our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 4,000 investors to break into the DeFi world.\nAt Decentralized\nMasters, we don't just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.\nOur Vision\nOur goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.\nAre You Ready?\nThis is more than just a job; it's an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what's possible in DeFi and beyond? Apply below, and let's explore this journey together.\nCheck us out here:\nDecentralized Masters\nWhat will you be doing?\nThe Sales Operations Specialist is responsible for ensuring the sales organization operates with speed, accuracy, visibility, and accountability. This role owns the day-to-day execution and optimization of the sales tech stack—primarily HubSpot—so that Membership Directors (MDs), Setters, and Sales Leadership can focus on selling, not admin.\nThis is a hands-on, systems-focused role, not a people manager. You will work closely with Sales Leadership, Marketing, Fulfillment, and Data to maintain clean pipelines, automate workflows, enforce process discipline, and deliver reliable reporting.\nAt Decentralized Masters, Sales Ops is mission-critical. This role directly impacts close rates, cash collection, forecasting accuracy, and the overall scalability of the revenue engine.\nKey Responsibilities\nCRM Ownership & Sales Systems\n- Own accuracy of HubSpot CRM configuration: pipelines, deal stages, properties, workflows, and permissions
- Ensure every lead, deal, and contact has correct lead status', lifecycle stages, ownership, and next steps
- Maintain strict data hygiene standards (identifying/merging duplicates, no stale deals, missing properties, or broken workflows)
- Enforce CRM usage standards across Setters and MDs\nSales Automation & Workflow Management\n- Build and maintain automation for:
- Lead routing and assignment
- Task creation and follow-ups
- Deal stage progression
- Call outcomes and disposition tracking
- Reduce manual admin work for sales reps wherever possible
- QA all automations to ensure reliability and compliance\nPipeline, Forecasting & Reporting\n- Maintain accurate, real-time visibility into:
- Pipeline value and velocity
- Close rates and conversion metrics
- DPL (Deals Per Lead), APS, and other core KPIs
- Build and maintain sales dashboards for leadership
- Support forecasting and revenue reporting in collaboration with Finance and Data teams\nSales Tools & Integration\n- Manage and support integrations between HubSpot and:
- Dialers (e.g., Aloware)
- Calendars and scheduling tools
- Payment platforms (e.g., Whop)
- Analytics and BI tools
- Troubleshoot system issues and coordinate fixes with internal tech or third-party vendors\nProcess Enforcement & Enablement\n- Translate sales process changes into CRM logic and automation
- Partner with Sales Leadership to ensure systems reinforce desired behaviors
- Create and maintain SOPs for sales roles, systems and workflows
- Act as the point person for Sales Ops requests, improvements, and bug fixes
- Support and respond to Sales Ops requests submitted via Slack channels\nCompliance & Data Integrity\n- Ensure CRM processes align with internal compliance standards (FTC/SEC-aware language, disclaimers, documentation)
- Maintain audit-ready records for sales activity and d

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