OX030 | Customer Service Representative (Remote)
PlacidWay
- Buenos Aires
- Permanente
- Tiempo completo
- **Customer Follow-up**:- **Understand customer needs**:- **Process new customer requests**:- **Review and answer online chats**:- **Review and answer company WhatsApp messages**:- **Customer Management**:- **Create working relationships with customers**:- **Provider exceptional customer service**:- **Delight customers with professionalism, relationship, and results**:- **Coordinate active communication between patients and providers**:- **Train the customer team on basic functions of our CRM.**:- **Customer Pipeline Management**:- **Prioritize customer requests based on needs**:- **Contribute towards meeting monthly customer goals**:- **Identify challenges and resolve issues related to coordination efforts**:- **Communicate clearly and professionally both verbal and written**:- **Represent the company and its products in an ethical and professional manner****Required Skills**:
**-Timing - 9AM - 6PM MST or 9AM - 6PM CEST****-Proficient in oral and written English and communication****-Ability to analyze information professionally****-Effective listener and understanding customer expectations****-Ability to work remotely, reaching international customer base**Application Question(s):- Provide an example of a time when you proactively addressed a client's need.
- What are your salary expectations?**Language**:- English (required)
Kit Empleo