Bussiness Process & Performance Analyst Home Based Argentina/Czech Republic/Serbia
- Buenos Aires
- Permanente
- Tiempo completo
Updated:
August 22, 2025
Location:
Buenos Aires, B, Argentina
Job ID:
25100624
Overview
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Our Clinical Development model brings the customer and the patient to the center of everything that we do.
We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals.
We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.
Job Responsibilities
Provides assistance on organizational projects and initiatives which may include:
Training
System deployments and/or enhancements
Process development and documentation
Validation activities which may include testing
Assisting with data migrations
Participates in process improvements which may include:
Assisting in the redesign and improvement of business
Assist in problem identification and resolution which may include:
Monitoring operational indicators to identify and escalate critical business issues
Exercising appropriate critical thinking/problem solving skills to identify and understand a problem, analyze and communicate impact, and bring to timely resolution
Provides accurate operational metrics for areas overseen by Global Operations Management which may include:
Extracting data from systems or applications
Analyzing metrics and identify exceptions, erroneous data, gaps, trends, and improvement opportunities
Communicating metric findings as necessary
Support end Users of process and system(s) which may include:
Responding to end user questions or requests by providing guidance and or resolution
Identifying issues for escalation routing appropriately (to other team members, internal resources, external resources, etc.)
Documenting support issues to ensure issues/requests are resolved
May assist with preparation and maintenance of end-user training materials and job aids
Other Responsibilities:
Performs other work-related duties as assigned.
Minimal travel may be required (up to 25%).
Note: If there are additional responsibilities that are specific to an individual employee, department, country, or other grouping, please use the Job Description Addendum Template.
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