PH-413] Senior IT Support Engineer
Edgeuno
- Buenos Aires
- Permanente
- Tiempo completo
- Administer user access controls and permissions in compliance with security policies.
- Own projects, solutions, and key responsibilities within a larger business initiative.
- Handle business-critical IT tasks and systems administration.
- Research and evaluate emerging technologies, hardware, and software.
- Track and maintain hardware and software inventory.
- Analyze department needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
- Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions.
- Continuously analyze current processes, technologies, and vendors to identify areas of improvement.
- Prepare cost-benefit analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
- Train employees on both software and hardware, troubleshoot, and provide technical support when needed.
- Develop and execute disaster procedures and maintain data backups.**Desired Skills/Experience**
- Experience with Zoho Platform and Intune.
- Experience handling different operating systems like Microsoft, macOS, and Linux.
- In-depth knowledge of Identity and Access Management principles and best practices.
- Additional certifications in ITIL or similar technologies are a plus.
- Cloud computing, DevOps, and Datacenter knowledge are a plus.**Requirements**:- C1+ English Level is a must.
- Bachelor’s degree in technology or computer science.
- Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, CRM, and other
- Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.
- Expertise with implementing, configuring, and testing solutions.
- Strong creative and analytical thinking.**What We Offer**At EdgeUno, we offer a competitive compensation package, development and training opportunities to shape and realize your career goals, a trustful environment where you can be yourself, share your thoughts, and create a valued partnership. We're looking for someone who shares our passion for innovation and our commitment to deliver a turnkey experience for cloud, gaming, streaming, and content companies who want to accelerate their expansion in Latin America with a customer-first focus. Join us and make an impact!
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