B Marketing & Client Experience VA | (VP873)

Allsikes

  • Argentina
  • Permanente
  • Tiempo completo
  • Hace 10 horas
  • Postúlese fácilmente
OverviewB2B Marketing & Client Experience CoordinatorFull-Time | Remote | 9 AM – 5 PM EST (Monday–Friday)Location Preference: Central America, South America, Eastern or Western EuropeAB Creative NYC is a high-touch, industry-leading brand strategy firm helping beauty and wellness founders position their brands, market their products, and achieve cult brand status. Founded by Aggie Burnett—publicist, marketer, strategist, and former beauty brand founder—we believe every brand should be experienced, not just sold.We are a B2B service-based, online education platform that builds programs and curriculum for beauty founders. This role is not e-commerce or product-based. We are looking for someone with hands-on experience in B2B marketing, online education programs, and client experience management.This role is key to ensuring our operations run seamlessly, our founder is supported in creating impactful content, and our clients feel seen, heard, and valued at every step.Who We’re Looking ForWe’re searching for a detail-obsessed, resourceful, and forward-thinking Marketing & Client Experience Specialist who thrives in a fast-paced, purpose-driven environment. You are:- A self-starter who doesn’t need hand-holding and always comes with a plan and solutions.
- Tech-savvy with hands-on experience in online marketing tools and platforms.
- Organized to your core, capable of juggling multiple projects while hitting deadlines.
- Someone who loves the online marketing space—funnels, launches, analytics, and list building excite you.
- Confident in communicating clearly and professionally in C2-level English, especially in writing.
- Flexible and adaptable, able to shift priorities and find solutions on the fly.If you’re passionate about growth—for yourself, your team, and the people we serve—you’ll feel right at home here.Why You Should Join Us- Impact-Driven Work – Everything we do is about helping others rise, and your contributions directly support that mission.
- Growth Mindset Culture – We value continuous learning and will support you in refining and expanding your skills.
- Collaborative Environment – Work alongside a tight-knit, high-achieving team that values ownership and excellence.
- Performance Bonuses – Earn commission on successful launches, with bonuses of up to 50% based on performance during live launches.
- Purpose with Flexibility – Be part of a "scrappy" and passionate team that blends high standards with compassion and integrity.Role ResponsibilitiesIn this role, you’ll ensure our customers have a seamless, supportive, and elevated experience while helping our team stay on track. Your responsibilities will include:Customer Experience & Support- Oversee daily customer support and manage the client journey.
- Manage and respond in our Facebook Group and Circle communities.
- Follow up on client payments in arrears and send dunning emails.Executive & Team Support- Manage the CEO’s calendar and schedule client meetings.
- Support program delivery by uploading videos/resources to course areas.
- Manage events and programming, including Slack channels.
- Set up and support live events on Zoom.
- Organize and maintain G-Drive, email lists, and project archives.Marketing & Tech- Create Canva graphics and format documents.
- Load and segment emails in ConvertKit.
- Manage checkout pages in SamCart and provide general tech support for platforms such as MemberVault, Deadline Funnel, EasyWebinar, and more.
- DM leads, track metrics (Google Analytics, SamCart, Honeybook, ConvertKit, Social), and manage mastermind Slack channels.Project Management- Manage deadlines and tasks in ClickUp.
- Ensure the team is on track to reach goals.
- Book calls, send follow-ups, and purchase gifts for clients.Skills & ExperienceMust-Have:- C2 English proficiency (especially written communication).
- 2+ years’ experience in digital marketing, launches, and project management.
- Experience in B2B marketing or online education programs (service-based businesses, curriculum, coaching, or digital programs).
- Strong knowledge of funnels, conversions, list building, analytics, and launches.
- Proficiency with Canva, ConvertKit (or similar), ClickUp (or similar), SamCart (or similar).
- Exceptional attention to detail—able to spot errors quickly.
- Ability to work independently and make informed decisions.
- Resourceful problem-solver with a "figure it out" mindset.
- Organized, adaptable, and comfortable juggling multiple projects.
- Experience with both evergreen and live launch business models.Nice-to-Have:- Experience with WordPress.
- Familiarity with MemberVault, Deadline Funnel, EasyWebinar.
- Comfort with tracking and interpreting marketing metrics.Our Values- Resourceful – We are self-starters with a "can-do" attitude.
- Results-Driven – We pursue and exceed goals with determination.
- Unequivocal Excellence – We go above and beyond in all we do.
- Growth – We continuously improve and expand our skills and impact.
- Integrity – We follow through, remain honest, and avoid shortcuts.
- Ownership – We take responsibility for outcomes, good or bad.
- Compassion – We ensure clients feel seen, heard, and valued.What We OfferSchedule: Full-Time, 9 AM – 5 PM EST (Monday–Friday) with ~5–6 weekends/year on alert.How to ApplyIn addition to applying through LinkedIn, please send the following to Maria+ABC@allsikes.com:- Resume – PDF format, titled: Lastname.Firstname.Marketing.VA.pdf
- Brief Introduction – Highlight your relevant experience and explain how you meet the requirements.
- Example – Describe one time you managed multiple tasks or projects under tight deadlines. How did you prioritize, and what was the outcome?
- Email Subject – Attention to Detail MattersWell-structured and thoughtful applications will stand out.If you’re ready to bring your organizational skills, marketing expertise, and problem-solving mindset to a fast-paced, purpose-driven company—we'd love to hear from you.Seniority level- Entry levelEmployment type- Full-timeJob function- Marketing and SalesIndustries- Human Resources Services#J-18808-Ljbffr

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