Quality Assurance Specialist LATAM (Buenos Aires)

FarmaMondo Group

Buenos Aires
Permanente
Tiempo completo

Hace 1 día

MISSION STATEMENT\nFarmaMondo is a fast‑growing Swiss pharmaceutical Group with a global footprint and a network of 14 offices worldwide, dedicated to bridging the gap between therapies and the patients who need them most.\nOur mission is to provide healthcare professionals and patients with access to specialty medicines across developed and emerging markets worldwide.\nThe Group operates through two complementary business units: one focused on the commercial supply of innovative medicines, and the other dedicated to the supply of essential hospital medicines in response to drug shortages—an annual global market estimated at over $2B. FarmaMondo maintains a broad geographic presence, directly covering more than 35 markets.\nWHY JOIN US\nEach individual at FarmaMondo contributes directly to our mission of providing hope where no one else does.\nAs a member of our team, you will join a general organization that values innovation, collaboration, and the relentless pursuit of better therapeutic options for patients.\nLATAM is a key region for our business, requiring strong quality oversight and continuous alignment with global standards. Our teams collaborate across countries, cultures, and channels to ensure that service delivery consistently meets or exceeds expectations.\nROLE PURPOSE The Quality Assurance Specialist – LATAM is responsible for supporting and overseeing quality assurance activities across the region, including monitoring operational performance, identifying quality trends and risks, and providing actionable feedback to drive continuous improvement.\nThis is a highly analytical, detail‑oriented, and collaborative role that works closely with Operations and Finance teams.\nThe specialist will conduct quality audits, develop insights, support training and coaching initiatives, and enhance internal processes to ensure compliance and exceptional customer experience across LATAM markets.\nLocation: CABA, Argentina\nKEY RESPONSIBILITIES\nQuality System Management\n\n
- Draft, review, and update Procedures and Work Instructions (SOPs/WIs) in alignment with Headquarters and Corporate procedures
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- Ensure continuous employee training and keep related records (GDP, SOPs, PV, compliance)
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- Perform regular inspections of 3PL partners used for warehousing and shipping activities
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- Manage customer and supplier claims
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- Manage batch recalls
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- Handle internal investigations, deviations, and related CAPAs
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- Pre‑validate and check that the full set of documents/licenses to codify new clients and suppliers is available before submitting the request to HQ
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- Support the verification and continuous update of licenses and regulatory documentation from customers and suppliers
\n\nOperational Oversight\n\n
- Ensure that all approved orders comply with local regulations and all necessary documents/import authorizations are available
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- Verify that received goods comply with approved specifications
\n\nStakeholder Collaboration\n\n
- Support locally Global Compliance Function in monitoring and oversight activities
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- Participate in cross‑functional initiatives to improve operational performance
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- Ensure consistent communication and alignment with global QA standards
\n\nQUALIFICATIONS AND EXPERIENCE\n\n
- Qualified Pharmacist
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- 2–4 years of proven experience in the QA department of a structured pharmaceutical company
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- Solid knowledge of GDP requirements
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- Excellent analytical, organizational, and communication skills
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- Familiarity with LATAM operational environments and cultural nuances
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- Ability to operate independently in an international, fast‑paced environment
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- Fluency in English required
\n\nKEY COMPETENCIES\n\n
- Strong attention to detail and analytical mindset
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- Excellent interpersonal and communication skills
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- Ability to deliver constructive feedback and support team development
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- Problem‑solving and continuous‑improvement orientation
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- High ethical standards, discretion, and professionalism
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- Adaptability to diverse and evolving business environments
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