Billing Lead (NR391)
- Buenos Aires
- Permanente
- Tiempo completo
- Direct reporting to the South Latam Billing & Collections Manager.
- Owner for the monthly billing and collections for a set of accounts.
- Direct interface with our member community through the billing & collections process. Close partner to the business.
- Maintain queries replied within SLA agreement.
- Must contribute on addressing key controls and compliance activities for Billing & Collections.
- Ensure that policies are followed so the financial integrity of AR is secured. Support control and compliance for financial transaction management
- Coach and train peers. Be POC for a set of countries defined.
- Train stakeholders on best practices.
- Identify, propose and implement improvements in existing processes.
- Staff performance will be measured through a robust talent development plan that will include monthly, and annual performance appraisals that are actionable and can be monitored
- Operational performance will be measured through the use of metrics and key performance indicators (KPI’s). Monthly collections goal targets.**Qualifications**
- Degree in Accounting or Finance is required.
- 2 to 4 years of experience in a Financial Services, Billing or Collections role.
- Experience working directly with customers in a hands-on way
- Ability to effectively interact with sales & business partners.
- Exceptional influencing and problem-solving skills.
- Be flexible enough to work in a fast paced environment.
- Fluency in English and Spanish. Portuguese is a plus!
Kit Empleo