Sales & Client Support Specialist (Buenos Aires)

Hire Overseas Ver todas las vacantes

  • Buenos Aires
  • Permanente
  • Tiempo completo
  • Hace 1 día
We're looking for a highly organized Sales and Client Support Specialist to join a growing e-commerce and distribution business. This is a client-facing role that blends administrative support, sales enablement, and direct communication with clients and resellers through phone, video, and written channels.\nYou will handle essential day-to-day tasks including quotes, CRM updates, reseller merchandising, and data reporting while also serving as a professional point of contact for clients and partners. If you are proactive, dependable, comfortable on a call with a client, and able to manage multiple systems without needing step-by-step direction, this role is a strong fit.\nWhy You'll Want to Join\n\n
- You will be paid in USD (bi-monthly: every 15th and 30th)
\n
- Paid Time Off in accordance with company policy
\n
- Observance of Holidays per company guidelines
\n
- 100% remote setup so you can work wherever you're most productive
\n
- Exposure to CRM tools, PIM platforms, and Amazon reporting workflows
\n
- Supportive, process-driven team with clear systems and defined expectations
\n\nWhat You'll Work On\nClient Communication and Relationship Support\n\n
- Serve as a professional point of contact for clients and resellers through phone, video, and written communication
\n
- Handle inbound and outbound client communications with clarity, warmth, and professionalism
\n
- Follow up with clients and partners on open items, quotes, and pending decisions
\n
- Represent the sales team externally when needed, ensuring every client interaction reflects the brand standard
\n\nSales and Administrative Support\n\n
- Process product quotes with Territory Managers and Resellers
\n
- Perform data entry for merchandising resellers with a high standard of accuracy
\n
- Update internal systems including CRM and sales and commission databases
\n
- Assist with lead generation using Bond Finder and related tools
\n
- Organize, download, and distribute reports across Amazon and internal analytics platforms
\n\nSales Enablement\n\n
- Maintain and update the Product Information Management system including product images, assets, and outputs
\n
- Manage reseller content setup and updates across platforms such as Essendant and Grainger
\n
- Track and report on reseller scorecards and surface insights to internal teams
\n
- Support project management tasks using ClickUp or similar tools
\n
- Draft and refine Standard Operating Procedures as needed
\n
- Support ad hoc management-directed projects as they arise
\n\nMarketing and Outreach Support\n\n
- Schedule and post approved content on social media platforms
\n
- Track, follow up on, and report on outreach email campaigns
\n\nWhat You Bring\n\n
- Excellent written and spoken English communication skills
\n
- Strong attention to detail: accuracy and consistency are non-negotiable in this role
\n
- Proficiency with Microsoft 365 including Teams, SharePoint, Excel, and related tools
\n
- Highly dependable, proactive, and adaptable to established systems and workflows
\n
- Comfortable communicating with clients and partners via phone, video, and written channels in a professional, confident manner
\n
- Availability to work Monday through Friday, 9 AM to 6 PM EST with occasional weekend support as needed
\n\nNice to Have\n\n
- Familiarity with CRM systems, Adobe Creative Suite, or PIM platforms
\n
- Prior experience supporting sales, operations, or e-commerce teams
\n
- Experience with Amazon Seller Central or distribution-focused reporting tools
\n\nHow to Apply\nPlease include:\n\n
1. Your updated resume
\n
2. A short Loom video (1 to 2 minutes) introducing yourself and describing your experience in admin or sales support roles
\n\nOnly candidates who submit a Loom video will be moved to the next step of the hiring process.\nIf you are consistent, organized, and take pride in keeping operations running smoothly behind the scenes, this role gives you the structure, the systems, and the team to do your best work every day.\nApplication Process Overview\nOur comprehensive selection process ensures we find the right fit for both you and our clients:\n\n
1. Initial Application - Submit your application and complete our prequalifying questions
\n
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
\n
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
\n
4. Re

Kit Empleo