Technical Account Manager (Buenos Aires)
dLocal Ver todas las vacantes
- Buenos Aires
- Permanente
- Tiempo completo
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing general team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer‑centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
We are looking for a Technical Account Manager who can be responsible for managing all technical aspects of our relationship with our customers, being the first point of contact for upcoming merchants and leading them to have the best solution that adapts to their needs. You will work closely with our Sales, Account Management, Product and Development teams being highly merchant‑focused on a daily basis.
What will I be doing?Provide top‑quality technical service before, after and mainly during the onboarding of either new or existing customers into new markets, products or operations, helping to ensure customer satisfaction and strengthening customer relationships.
Acquire excellent product and technical knowledge, to assess and guarantee the quality to our customers.
Help maximize the company’s revenue.
Expand current relationships with customers, focusing on the development of new products and operations.
Analyze prospects’ business and technical requirements, and help develop solutions that meet those needs.
Work together wit
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