Employee Central & HR Direct Analyst
- Buenos Aires
- Permanente
- Tiempo completo
The incumbent will be a member of the Employee Central (Tier 2) y HR Direct ( Tier 1). Employee Central is in charge of handling employee inquiries (first level support, at the beginning Success Factors) and of all processes for total rewards, VPR, leave of absence, separation and benefit and all types of contractual and reorganizational changes alongside the "Employee Lifecycle".In close collaboration with HR BP and Managers. Employee Central will serve about 5.000 employees within 9 countries in 3 different languages, in several times zones, within multiple company sites, for 15 legal entities. Until the finalization of the transition project, the incumbent will support the integration of the roll-in countries and providing Employee Central processes and services effectively and compliant to HR customers.***Tasks and responsabilities**:- Perform employment changes actions in ERP system.
- Process employment processes (New Hires, Promotions, Structure Changes, Terminations) SLA: according to source.
- Creation / Updating of operational templates / supportive documentation.
- Identify potential Tier 2/ Tier 3 Knowledge Base Article topics.
- Knowledge base articles creation & updating.
- Operational Process Documentation.
- Interaction & Collaboration with Global Groups.
- Participation in Cross Tower Initiatives (adding value projects).
- Be compliant to:- Legal local and regional regulations esp. in a shared service environment regarding labour and employment law, tax, data protection.
- Internal risk and control processes.
- Corporate HR Procedures, Policies and Process.**Requirements**:- Advanced Student / Bachelor Degree HR, Administration
- 2-4 Years experience working in Service Center / share center environment.
- 2-4 Years experience handling ERP systems and interaction with local Stakeholders.
- 2-4 Years experience working in tier model environment.
- Language & Communication Skills.
- Technology Requirements (Office Advanced
- Specific SSC technology knowledge).
- Advanced English.
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