L478] IT Support Engineer

Buenos Aires
Permanente
Tiempo completo

Hace 14 horas

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom solutions that help companies across 15+ industries change the lives of millions.If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place — guaranteed! :)**What you will do**:- Provide assistance to users and solve reported issues with software or hardware.
- Install and configure software and computer systems.
- Maintain operating procedures that provide technical support to the company.
- Perform troubleshooting and analyze logs to spot potential issues.
- Establish accounts for new users and assist with authentication problems.
- Test, evaluate, and make decisions about new technologies.
- Purchasing equipment and dealing with suppliers.**Must haves**:- 1+ years of experience in a technical support role.
- Working knowledge and expertise with a variety of software and hardware.
- Practical experience with Windows/Linux/MacOS system administration.
- Willingness to solve complicated technical issues.
- Analytical skills to study problems and identify solutions.
- Team-oriented attitude to help other colleagues with technical problems.
- Intermediate English.**The benefits of joining us**
- **Professional growth**: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
- **Competitive compensation**: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
- **A selection of exciting projects**:Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
- **Flextime**: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office - whatever makes you the happiest and most productive.

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