Solutions Engineer
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Solutions Engineer
role at
TransPerfect
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Solutions Engineer
role at
TransPerfect
TransPerfect is the world's largest provider of language services and technology solutions for global business.
From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide.
More than 5,000 global organizations employ TransPerfect's GlobalLink technology to simplify management of multilingual content.
TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
Translations.com is a world leader in website localization, software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services.
Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner
What You Will Be Doing
Serves as the primary technical point of contact for enterprise level clients of our GlobalLink suite of products
Coordinates installations, configurations and upgrades of new and existing technology products
Gathers client requirements in order to craft and document technology solutions
Executes technology solution all the way through development, testing, QA and launch
Assists clients to "language enable" their content management systems
Serves as point of escalation for any client support issues
Coordinates tasks between client and language services teams
Assists Product Management by communicating client requirements that need to become new features and bugs that need to be addressed
Ensure client launch deadlines are met, and that proper risk analysis is performed
Manage multiple clients at different stages of the implementation cycle in parallel
Who We Are Looking for
The TransPerfect Technology division is looking for motivated ambitious technical talent for its Professional Services group.
As part of one of TransPerfect's fastest growing divisions, this position will give any successful applicant an incredible opportunity for career advancement as well as many exciting possible career paths.
Solution Engineers lead implementations of the GlobalLink Suite and the integrations with its ecosystem, including Machine Translation, CMS, eCommerce and Marketing platforms to name a few.
Our team works with both internal and external clients that vary between system integrators, enterprise solution teams, business users, and linguists.
Due to the wide and varied nature of client architectures, Solution Engineers gain expertise in a wide variety of applications such as Adobe AEM, Sitecore, Salesforce Commerce Cloud, Hybris, Drupal, and Episerver, often working in tandem with consulting engineers from these companies.
Solutions Engineers are technical experts, great communicators, who are self-motivated action-takers, as we innovate to deliver leading-edge, world-class translation software solutions to help clients deliver in international markets
Your experience includes
Minimum Bachelor's Degree from a 4-year college or university
Experience with Linux and MySQL or equivalent
Experience with product management techniques
Excellent written and verbal English communication skills
Excellent problem solving and analytical skills
Strong interpersonal skills and effective time management skills
Where Your Career Is Going
At TransPerfect, there are a lot of growth opportunities.
The successful candidate will be ambitious and motivated with the ability to learn quickly.
If you're ready to join a growing company and jumpstart your career, we want to hear from you!
All departments offer career growth and development that can combine your skills, interest and experience.
We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.
In order to apply, please submit your CV in
English
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Engineering and Information Technology
Industries
Translation and Localization
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