Global Payroll Implementation Specialist EMEA/LATAM (Buenos Aires)
Remote
- Buenos Aires
- Permanente
- Tiempo completo
- Several years of Global Payroll Technical Implementation set-up experience, on local payroll software.
- Excellent understanding of end-to-end Global Payroll and HR processes.
- Work experience in payroll operations and statutory requirements.
- Experience in accounting reconciliations.
- Excellent data management skills with high accuracy and attention to detail.
- Experienced in handling multiple projects with multiple stakeholders.
- An analytical mindset with great problem-solving abilities.
- A technical aptitude with computer literacy, data analysis and critical thinking.
- Ability to succeed in a fast-paced, international work environment with a passion for making an impact.
- Team player with the ability to work independently, autonomously and take ownership and responsibility of tasks and requests.
- A Customer-Care oriented mind set and ability to build client relationships.
- Is a productivity geek and will constantly think of ways to improve and speed up their work through automations.
- Proficient in using Google Sheets or Excel.
- Ability to work within a MacBook Pro environment
- You understand the need and idea to work largely asynchronously.
- You write and speak fluent English.
- It's not required to have experience working remotely, but is considered a plus.
- Not required but is considered a plus if you have a working knowledge of: Notion, Slack, Zendesk, Monday.com and Salesforce.
- Not required but is considered a plus if you have working knowledge of DACH payroll software.
- Demonstrates strong automation and AI capabilitiesKey Responsibilities- Serve as a primary point of contact for Payroll customers to set up and provide an accurate and seamless transition of their payroll requirements to Remote's Payroll products and services.
- Analyze customers' payroll needs and provide appropriate recommendations.
- Direct and manage the implementation of new customers from the start of the relationship, including:
- Obtaining all required customer and employee's payroll data information for new customer payroll set-ups per legal entity.
- Configuration of Remote's Global Payroll system on a customer by customer basis.
- Coordination of parallel payroll runs and reconciliation of wage-based taxes .
- Verify payroll and tax set up is compliant with statutory regulations.
- Coordination and communication of payroll Go-Live.
- Handing over an accurate payroll to our Remote Payroll Operations team.- Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion.
- Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates.
- Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs.
- Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues.
- Maintain confidentiality of all customer and employee information.
- Help in the creation and mainten
Kit Empleo