How will you CONTRIBUTE and GROW?We are a leading multinational natural gas company committed to providing Natural Gas and Hydrogen worldwide. We are expanding our operations and seeking a highly motivated and analytical HR Support GBS Senior Analyst to join our team. Reporting to the HR Support Team lead, they will be responsible for handling high-complexity HR support functions and serve as Tier 2 support for the Service Desk. They are expected to operate with full autonomy and deep technical expertise.Scope : Americas (Airgas)Accountabilities & related ActivitiesObjectives & indicators- U.S. Compliance & I-9 Management: Lead the end-to-end I-9 and E-Verify lifecycle, including Section 1/2 verification for virtual and onsite associates, re-verifications for non-citizens, and conducting rigorous internal audits to ensure 100% regulatory compliance.- Case & Queue Management: Actively manage the Support Services queue via Workday and ServiceNow, providing high-level guidance to managers and employees on workplace policies and employment law.- Drug & Alcohol Program Administration: Oversee the Random Drug Screening program (via HireRight) and post-employment testing (post-accident/reasonable suspicion). Manage the full cycle from manager notification and template initiation to follow-up and result tracking.- Separation & Talent Documentation: Administer the offboarding process, including severance log maintenance, Termination state forms, and the management of unemployment requests as the primary point of contact.- Records & Document Integrity: Manage the digitizing of personnel files in Revver, respond to legal requests for documentation, and oversee employment verifications (DOT and non-DOT) via The Work Number site.- Process Optimization & CIs: Exercise independent judgment to identify compliance gaps and suggest process improvements that add value to the business and streamline the onboarding/ER experience.Tasks/Activities turnaround time within SLACustomer satisfactionAre you a MATCH?Expected CompetenciesEducationBachelor degree in Human Resources management or equivalent Business school degree preferable.Training or certificationKnowledge of Workday or any HR systems management tool , E-Verify, Google G-Suite, HireRight. Service Now or other ticketing tool & Revver DesirableDisciplineHRWork experienceHR, hr operations, customer service preferable.5+ yearForeign languageEnglishLevel: Fluent / AdvanceHR Core Skills- Support & Administration- Strategic thinking- High attention to detail- Analytical and problem-solving- Excellent verbal and written communication skills.- Excellent customer focus (internal & external)- Process Ownership - Autonomy- Continuous improvement mindsetTransversal Skills- Cross-cultural communications- Digital fluency & system skillsOur Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
