EJW-988 | Veterinary Administrative Assistant
BetterVet
- Buenos Aires
- Permanente
- Tiempo completo
BetterVet is looking for a veterinarian or vet student to take care of different veterinary tasks to support our growing workforce in the USA. If you want to join a young but rapidly growing team where you can have an immediate impact and growth, and if you want to help pets and their families, this is the best opportunity.**This position is open to remote workers in Argentina, ideally in Buenos Aires. The schedule for this role is 40 hours a week, 12-9pm EST Mon-Friday****SUMMARY**:
**RESPONSIBILITIES**:- Request Medical Records:- Coordinate with other veterinary clinics and clients to request and retrieve medical records for incoming patients.
- Ensure all necessary medical records are obtained and filed accurately in the system.
- Schedule and triage appointments:- Monitor and manage appointment schedules, ensuring efficient utilization of veterinary staff and resources.
- Triage incoming appointment requests, prioritizing urgent cases.
- Prescription Management:- Assist in processing prescriptions for patients, including receiving, verifying, and preparing prescriptions for dispensing through our online pharmacy.
- Manage all pending prescriptions from clients, ensuring timely processing and approval within 48 hours.
- Communicate with clients regarding prescription status, refills, and any necessary follow-up.**REQUIREMENTS**:- Excellent written and spoken English skills is a must have.
- Prior experience in a veterinary clinic or medical office setting preferred.
- Strong organizational skills with the ability to multitask and prioritize workload effectively.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Proficiency in computer skills, including MS Office Suite and veterinary practice management software.
- Ability to work independently as well as part of a team in a fast-paced environment.**KPIs**:- Timeliness of prescription approvals and denials within 48 hours.
- Accuracy and completeness of medical record requests and filing.
- Efficiency in appointment scheduling and triage.
- Client satisfaction ratings related to prescription management and administrative support.**WHAT YOU CAN EXPECT FROM US****Your happiness and well-being matters! **We** **offer a wide array of benefits and programs, including:- Competitive pay
- Generous PTO**ABOUT US**BetterVet is a national full-service mobile veterinary practice. Our mission is to provide a better veterinary experience for pets, their families, and our veterinary care providers. BetterVet's culture is empowering and supportive and allows for excellent work/life balance. We believe that input from all voices informs innovation and strengthens our business. As such, we are dedicated to employing people from various backgrounds with unique experiences and perspectives.BetterVet provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
Kit Empleo