Senior Delivery Manager Córdoba / Caba
Santexgroup
- Córdoba
- Permanente
- Tiempo completo
As we expand within theindustry vertical, we're seeking a Senior Delivery Manager to lead our client success strategy, oversee multiple delivery teams, and act as a strategic partner in growing our presence in the sector.The Senior Delivery Manager is a client-facing, cross-functional leadership role responsible for ensuring excellence in delivery, strong client partnerships, and continuous business development.
This role will report directly to the Chief Delivery Officer (CDO) and oversee a team of Delivery Leads.
It requires a high-performing leader with experience managing multicultural and distributed teams, driving technical initiatives, and fostering a people-first, innovation-driven culture.Responsibilities:Account Farming & Client Relationship ManagementAct as the key point of contact for existing clients within the industry vertical.Drive account farming initiatives to expand business with current clients.Understand client needs, propose innovative solutions, and collaborate with sales and account management teams.Resource & Team ManagementLead multiple delivery teams and ensure projects are executed within agreed standards and methodologies.Allocate resources effectively based on project needs and technical capabilities.Partner with HR and Recruiting to onboard and integrate new talent.Leadership DevelopmentEstablish and nurture a robust leadership structure within the delivery team.Mentor team leads, support their development, and set clear performance expectations.Encourage a growth mindset and continuous improvement culture.Process Improvement & Quality AssuranceEvaluate and refine delivery processes to boost efficiency, quality, and client satisfaction.Promote adoption of best practices and compliance with ISO and Santex quality standards.Champion innovation by introducing new frameworks, methodologies, and tools.Technical & Cultural LeadershipStay updated on software development trends and act as a technical advisor for the team.Promote and embody Santex values both internally and externally.Promote team engagement with the organization and company strategies.Help define our strategy and foundational practices for incorporating AI into our services and internal processes.Periodically validate account margins and cost structures to ensure financial health.Lead negotiations to improve profitability over time.Monitor and address potential financial issues with the appropriate internal stakeholders.Requirements:Bachelor's or Master's degree in Computer Science, Engineering, or a related field.Proven experience as a Delivery Manager or Program Manager, or equivalent leadership role in technology delivery.Strong client relationship and account growth skills with a consultative mindset.Exceptional team leadership experience with a track record of motivating high-performing, distributed teams.Vast experience working in a corporate environment.Deep knowledge of Agile methodologies and project management frameworks.Creative problem-solver with experience in continuous improvement initiatives.Fluent in both English and Spanish with excellent verbal and written communication skills.Data-driven decision-making ability and results-oriented mindset.Up-to-date understanding of software technologies and openness to new solutions.Preferred certifications: PMP, CSM, or equivalent.Experience managing multicultural and remote teams.Availability for international travel.Required Location:Create a Job AlertInterested in building your career at Santex?
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