UQO-636] Call Center Manager
Guaranteed Estimates
- Buenos Aires
- Permanente
- Tiempo completo
**Key Responsibilities**:- Lead, mentor, and manage a team of inside sales representatives.
- Develop and implement sales strategies to meet and exceed targets.
- Monitor team performance and provide regular feedback and coaching.
- Analyze sales metrics and prepare reports for senior management.
- Ensure the team adheres to company policies and procedures.
- Conduct regular training sessions to improve team skills and knowledge.
- Manage the lead pipeline and ensure timely follow-ups and appointment bookings.
- Collaborate with the marketing team to ensure a steady flow of high-quality leads.
- Address and resolve any issues or conflicts within the team.
- Maintain a positive and motivating work environment.**Qualifications**:- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in a sales leadership role, preferably in inside sales.
- Strong understanding of sales processes and techniques.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Proficient in CRM software and other sales tools.
- Strong organizational and time-management skills.
- Ability to work under pressure and meet deadlines.
- A positive and motivational leadership style.**What We Offer**:- Competitive salary and performance-based incentives.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.Pay: From $3,000,000.00 per monthApplication Question(s):- Can you describe a time when you successfully led a sales team to exceed their targets? What strategies did you implement, and how did you motivate your team?
- How do you handle underperforming team members? Can you provide an example of a situation where you had to address poor performance, and what was the outcome?
- What methods do you use to analyze sales data and metrics to drive team performance? Can you give an example of how data analysis led to a significant change in your team’s approach or results?
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