eCommerce Operations Coordinator

Buenos Aires
Permanente
Tiempo completo

Hace 6 días

Scope:
To provide operational support to the eCommerce and operations team in a practical and efficient manner, ensuring the proper management of listings, pricing, stock, and orders on marketplaces (primarily Mercado Libre), collaborating with different areas to ensure continuity and operational efficiency.Responsibilities:

To manage the upload and update of listings on marketplaces with the cataloging team. To analyze profit and loss to execute offers and actions on special dates.
To control and monitor pricing (basic pricing) and to extract competitive reporting from software such as Nubimetrics or Real Trends.
To validate and report stock across systems (Producteca / ERP / marketplaces) and to analyze them for allocation requests.
To support order management and incident resolution for the customer and operations teams.
To follow guidelines related to SEO catalog quality (titles, descriptions, images).
To build and maintain basic reports in Excel.
To identify operational errors (incorrect prices, outdated stock, inactive listings) caused by integration failures or IT issues.
To support the Ecommerce Lead in administrative tasks within the area.

Requirements:Must-have:

To have a minimum of 3 years of experience in eCommerce in retail SMEs focused on home appliances, gaming, or technology, and administrative tasks.
To have intermediate Excel skills with willingness to learn more.
To use basic formulas (VLOOKUP / HLOOKUP / IF / SUMIF / IFERROR).
To manage filters and tables.
To demonstrate an organized, detail-oriented, and solution-driven profile.
To have the ability to handle multiple situations simultaneously.
To have experience in Mercado Libre, buyer satisfaction orientation, and management of digital graphic materials (images, videos).
To have knowledge of tools such as Producteca or Alephee.
To have experience in mass product uploads using CSV format.
To show genuine interest in technology and gaming products (valued for content review and commercial strategy).

Key Skills:

To focus on the buyer and their expectations as a promise of delivery and a positive purchasing experience.
To demonstrate organization and attention to detail.
To show proactivity (to act according to plan, not react to complaints).
To manage time effectively.
To learn quickly.
To work effectively in a team.

What you will learn / grow:

To gain real-world experience in large-scale eCommerce operations.
To manage leading marketplaces in Argentina with potential to replicate processes across LATAM operations.
To understand pricing, catalog, and stock processes in the gaming and technology industries.
To use professional eCommerce management tools.

Ideal Profile:To be practical, solution-oriented, resilient, and eager to learn, able to integrate into the team, with transparent communication, not afraid to say “I don’t know,” and committed to delivering the best effort to the area while focusing on brand experience from day one.Conditions:To join immediately.To work full-time.To work under a flexible and hybrid model.

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