Business Messaging Specialist (Buenos Aires)
- Buenos Aires
- Permanente
- Tiempo completo
- **Business Messaging Specialist Responsibilities**Develop a comprehensive understanding of clients’ business objectives and offer solutions on WhatsApp Business platform. Leverage platform capabilities, as well as engaging partners to build additional solutions as relevant
Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers
Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes
Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business
Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience
Work with cross-functional teams to develop strategies to scale client-facing activities. Help build integral playbooks/guides on best practices around product implementation and solutions success based on Client learnings
Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities**Minimum Qualifications**7+ years of enterprise sales, customer success or client facing go to market experience
Demonstrated excellence in executive communication and proven experience in building trust with senior decision makers and articulating business value to key decision makers
Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction
Analytical and problem-solving experience with large-scale systems
Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
Bachelor’s degree
Fluent in English and Spanish
Experience working within the Argentine Market**Preferred Qualifications**Industry knowledge and experience in the Business Messaging space
Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology**About Meta**Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.**Equal Employment Opportunity
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