ZZW762] 360 Careers Technology Business Product Manager - EY Global Delivery Services
- Buenos Aires
- Permanente
- Tiempo completo
- Owns, delivers, and communicates the technology strategy and requirements to the 360C Lead.
- Leads the Business Requirements & Design (BRD) document sign-off process, including:
- Reviewing the initial BRD prepared by the business.
- Partnering with the development team to finalize front and back-end wireframes.
- Collaborating with roles such as the Taskforce / Business Lead, Technical Product Manager and Tech Co-Leads for BRD approval.
- Acts as the primary contact for the Technical Product Manager to ensure technology design aligns with BRD requirements.
- Develops the business product vision and roadmap that drives the technical product roadmap for both the 360 dashboard and Weverse.
- Collaborates with the Weverse Business Product Manager to ensure integration between the 360 dashboard, Weverse design build, and the overall 360 program strategy.
- Collaborates with Senior Leadership Deputies in Assurance and Tax to enhance the strategic vision of the 360 dashboard and support continuous improvement efforts.
- Conceptualizes and oversees all design aspects of Dashboard development, including managing the Master File and strategically developing functionality upgrades based on stakeholder needs.
- Collaborates with development teams to compile and implement necessary Dashboard enhancements, track points of contact, and gather testing feedback for continuous improvements.
- Establishes and maintains an update schedule in coordination with relevant stakeholders, ensuring proper Dashboard maintenance techniques are implemented by the development teams.
- Monitors dashboard performance, user activity, and error rates.
- Manages communication strategies and training of the Dashboard.
- Monitors support email questions and acts as a liaison between the development team, business stakeholders, and 360 Careers participants.
- Manages and oversees the 360C technology budget and scope for dashboard development, design, and enhancements, in partnership with the PMO/Data Operations role.
- Engages with reporting and analytics teams to address user experience capabilities and reporting needs from internal and external requirements.
- Facilitate training sessions for new hires on the 360 dashboard and Weverse.Analytical/Decision Making Responsibilities:- Analyze current and emerging technology trends to identify new technology needs for the 360C program.
- Review and assess proposed enhancements to the Dashboard and Weverse, utilizing data-driven insights for informed decision-making.
- Continuously analyze dashboard performance metrics, user activity, and error rates to identify areas for improvement.
- Evaluate and manage the budget and scope for dashboard development and enhancements to ensure effective resource allocation.
- Engage with the 360C Lead and Senior SL Leadership to analyze feedback and reporting needs, facilitating strategic discussions for continuous improvement.Knowledge and Skills Requirements:- Strong understanding of technology trends and best practices in both front-end and back-end development.
- Proficiency in business analysis and requirements gathering, including experience with Business Requirements Documents (BRD).
- Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
- Experience in project management, business case development, and scope definition.
- Analytical skills to assess performance metrics and user feedback for continuous improvement.
- Familiarity with user experience design principles and reporting/analytics tools.Supervision Responsibilities:Supervision Received:- Reports directly to the 360C Lead, receiving guidance on strategic direction and program priorities.
- Collaborates with Senior Leadership Deputies in Assurance and Tax for alignment on the strategic vision of the dashboard.
- Works closely with the Technical Product Manager, Taskforce Lead, and Technology Co-Leads to secure approval for the Business Requirements Document (BRD).
- Receives input and feedback from the Technical Product Manager and other stakeholders regarding technology requirements and enhancements.
- Engages with the development teams to understand technical constraints and opportunities, receiving direction on implementation.
- Participates in regular check-ins with leadership to discuss progress, challenges, and resource needs.Supervision of Others:- Oversees the work of development teams during the implementation of dashboard enhancements, ensuring alignment with project goals.Job Requirements:Education:- Bachelor’s degree in Business Administration, Information Technology, Project Management, Data Analytics, or a related field; a master’s degree or relevant certifications (such as PMP, CAPM, or Six Sigma) are strongly preferred. Experience in technology management or product management may also be considered in lieu of advanced degrees.Experience:- Minimum of 7/8 years of experience in a medium-to-large environment, with a focus on technology management, business analysis, and project management.
- Experience in leading cross-functional teams and managing technology initiatives is preferred.
- Proven track record in data analytics, including data interpretation, reporting, and utilizing analytics tools to drive strategic decision-making.
- Experience in stakeholder management and collaboration with senior leadership is desirable.Certification Requirements:Preferred certifications for this role:- Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or Six Sigma certification is preferred.
- Data analytics certifications (e.g., Certified Analytics Professional or Google Data Analytics Certificate) are a plus.
- Familiarity with product management frameworks or certifications (e.g., Certified Product Manager) is beneficial.Select how often (in days) to receive an alert:EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.#J-18808-Ljbffr
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