Software Support Specialist

Incrementum

  • Argentina
  • Permanente
  • Tiempo completo
  • Hace 9 horas
Job descriptionOur Client is a fast-growing software company looking for a new Software Support Specialist ! You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience.What You’ll Be Doing:
  • At least 3 years of experience supporting web applications
  • Work directly with customers to help them configure web based software
  • Resolve technical support tickets
  • Escalate Issues to the software development team
  • Escalate issues to the data center ops team
  • Escalate issues to partner ops team
  • Provide web training to customers and prospects
What You Bring to The Role:
  • You are passionate about web technology
  • You have a general facility with technology, and are able to learn new technologies quickly
  • You are extremely self-motivated; able to find opportunities for improvement and tackle them without external direction
  • Demonstrate strong problem solving skills and sound judgment
  • Must pass background check
We are an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Work Remotely
  • Yes
Job Type: Full-timeSchedule:
  • Monday to Friday
Application Question(s):
  • Candidate must be willing to complete a skills test in order to be considered.
Experience:
  • Web Application Support: 3 years - Required
  • English language proficiency level at C1 or C2 - Required
  • English language CV/resume listing all jobs in chronological order - Required
  • English language CV/resume should include link to candidate's LinkedIn profile in English language

Incrementum