Customer Service Analyst
Copeland Argentina S.R.L.
- Buenos Aires
- Permanente
- Tiempo completo
We develop efficient HVACR technologies for residential, commercial, and industrial spaces, protect temperature-sensitive goods during cold chain logistics, and enhance comfort worldwide.
Our innovative engineering, design, and manufacturing, along with leading brands in compression, controls, software, and monitoring solutions, create next-generation climate technology designed for the future.Whether you are a professional seeking a career change, an undergraduate exploring opportunities, or a recent graduate, we offer roles that foster innovation, challenge, and impact.
Join us and start your journey today!
Position OverviewThe Customer Service Senior will support daily activities, acting as a liaison between Copeland, Sales, and Customers.
Responsibilities include receiving customer orders, analyzing and entering data into Oracle, generating acknowledgments, and updating customers on shipment dates.
This position is based in Buenos Aires.Principal DutiesReceive and analyze customer orders, and load into Oracle within 24 hours.Perform daily inventory and order analysis to ensure all orders for the day are picked and shipped.Maintain record retention for all exchanged documents with customers.Support the Sales Team as needed.Communicate directly with customers when required.Our Commitment to Our PeopleWe are dedicated to a sustainable future through innovative HVACR and cold chain solutions that reduce carbon emissions and improve energy efficiency across various spaces.
We value our employees and foster a culture of passion, openness, and collaboration, investing in their development to help them thrive both personally and professionally.Our benefits include flexible, competitive plans, paid parental leave, vacation, and holiday leave.
Join us to be part of revolutionizing climate technology and building a better future.Our Commitment to Inclusion & BelongingWe promote a diverse and inclusive environment where all backgrounds and perspectives are valued.
Our employee resource groups support our culture and community.Equal Opportunity EmployerCopeland is an Equal Opportunity/Affirmative Action employer.
We consider all qualified applicants without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or veteran status.
We are committed to a discrimination- and harassment-free workplace.
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