L616] - Senior Analyst - Digital Knowledge Platforms-ey
- Buenos Aires
- Permanente
- Tiempo completo
**Essential Functions of the Job**:- Execute provisioning and site lifecycle management processes. Includes processes to remove low usage, duplicate solutions and avoid site proliferation
- Execute platform lifecycle processes including retirement of legacy platforms
- Execute platform monitoring processes to ensure adherence to risk management guidance and responsible use policies
- Manage projects related to the successful operations of the integrated platform and other knowledge-sponsored tools
- Responsible for projects that require the ability to create and implement timelines related to project deliverables, assign tasks and follow up on their completion and manage sponsor/customer expectations of the outcome of the deliverable
- Monitor project/program plans to make certain that activities and deliverables are occurring as planned. Identify points of contention for missed deliverables and create strategy to mitigate shortfalls in the timeline that missed or unexpected deliverables may create
- Promote use of standard solutions to extend business value, ensure cohesion, and support the knowledge strategy
- Review and escalate requests contrary to the platform standards
- Escalate complex issues with recommendations to project sponsors and/or leadership
- Assist in the design and development of enhancements to the integrated knowledge technology suite:- Conduct usability studies and analyze findings
- Conduct test planning & execute UAT / pre-production testingCoordinate business readiness activities**Analytical/Decision Making Responsibilities**:- Adheres to all firm policies, guidelines, and standards in relation to responsible use of collaboration platforms and solution configuration
- Applies process and technology enablement knowledge to analyses and moderate complexity problem solving
- Understands the firm’s go-to-market strategy and service delivery models, how core business services support the business, and how knowledge enables exceptional client service and high performing teams
- Understands NextWave strategy and Global Markets Transformation and ensures key digital knowledge platform strategies are aligned to them**Knowledge and Skills Requirements**:- Superior knowledge of SharePoint technology
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Visio
- Knowledge of PowerBI, SQL is a plus
- Strong project management skills and a proven track record in this area including demonstrable knowledge and understanding of project management practices and methods
- Strong analytical skills to grasp complexities and perceive relationships among problems and issues
- Knowledgeable of the ways in which collaboration solutions e.g., Teams, Mural etc.
- Strong oral and written communications and presentation skills
- The ability to work well under pressure, produce multiple deliverables in a fast-paced environment, and prioritize conflicting needs
- The ability to work effectively as part of a cross-functional, virtual team
- Good organizational skills and attention to detail
- Confident in relationship management and ability to assert own ideas and influence others to gain support and commitment for shared projects
- Understanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectives
- Ability to demonstrate strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional demeanor**Supervision Responsibilities**:- Works independently within own area, with mínimal guidance
- May be required to supervise projects and coach and mentor more junior team members
- May act as a counselor/supervisor for other team members, including assigning work and monitoring individual workload and performance**Other Requirements**:- Travel may be required at times to complete assignments
- Flexibility in working hours to accommodate workload and multiple time zones as needed**Job Requirements**:
**Education**:- Bachelor’s degree or equivalent experience
- Master’s degree a plus**Experience**:- 5+ years of related experience (with bachelor’s degree)/ 3+ years of relevant experience with master’s degree, supervisory experience beneficial.
- Experience of implementing, managing, and supporting digital solutions
- Prior experience of virtual teaming an advantage
Kit Empleo