Workday Talent Analyst
ASSURANT SERVICES ARGENTINA S.A.
- Buenos Aires
- Permanente
- Tiempo completo
- Categorize and manage daily inquiries/tickets received by the Talent Tech team
- Resolve employee queries and communicate outcomes within SLA’s
- Troubleshoot course completion issues and resolve course playback errors
- Build and maintain courses, instructor led offerings, and virtual learning curriculums across our technology platforms
- Upload and test new content in the LMS & across supported devices
- Review & approve courses and/or deployments from LMS ‘Restricted Admins’
- Create and deploy learning campaigns for various business areas, including Risk & Compliance and Talent & Operations
- Fulfil ad-hoc report requests for stakeholders and auditors
- Identify opportunities to improve existing, or create new reports, to meet the needs of our stakeholders
- Provide consultation for Learning Technology business requests
- Collaborate with M&A teams to integrate training for new acquisitions
- Train and support Learning Restricted Admins (LRAs) and Facilitators
- Identify opportunities for continuous improvement to Learning Technology processes, including use of AI & automation
- Support the operational execution of Performance Review and Goal Setting cycles, including system configuration, template management, reporting, and coordination with HR stakeholders to ensure timely and accurate delivery
- Manage the configuration and execution of Talent Calibration and Succession
- Planning processes in Workday, including event setup, security assignments, data updates, and stakeholder support
- 2+ years’ experience within Workday, supporting performance management and talent processes, including configuration
- 2+ years working in a HR function supporting learning, with working knowledge and experience of Workday’s Learning Management System.
Empleos IT